Job Description
We are looking for an experienced Kitchen Assistant / Operative to work under the direction of all managers to maintain and improve Afrikana’s high levels of quality.
TYPICAL DUTIES AND RESPONSIBILITIES
Food Preparation
- To prepare and cook all menu items in line with demand and to a high standard using a variety of equipment and tools in a busy kitchen environment.
- An ability to understand and act upon Afrikana methods of production and quality control is essential.
- To be familiar with the preparation and cooking methods of all menu items as described in the Operations manual and to comply with its requirements in all its aspects.
- Moving various stock items (some heavy) from main stock areas to kitchen storage will be required.
Cleanliness and Food Hygiene
To maintain levels of cleanliness and hygiene which exceed the standards required by law and fulfil the standards expected from our customers. This will involve the use of a variety of cleaning utensils and equipment and a range of chemical cleaning products. Where necessary, protective equipment will be provided. A full understanding of hygiene requirements and wholehearted commitment to these responsibilities is essential.
Personal standards
To maintain the highest level of personal hygiene and to comply with uniform standards as stated in the operations manual. To be at all times a credit to the brand.
Customer Service
To provide 100% customer satisfaction through friendly, courteous and helpful behaviour, timely and accurate counter service, delivering a consistently high quality product and showing sensitivity to individual customer’s needs. This will involve the use of a cash register, various drinks dispensers and the ability to understand and act upon Afrikana’s methods of quality control. To be familiar with the service method as described in the Operations manual and to comply with its requirements in all its aspects. Staff Members must be confident in approaching and dealing with diverse groups of people.
To smile!
JOB RELATIONSHIPS
Will work closely with:
- All managers, to assist them with their responsibilities in the operation of the restaurant.
- Supervisors, to develop the staff member’s skills and to assist in the operation of the restaurant.
- All staff members, to work as a team to achieve the tasks allocated in an efficient and productive manner.
ACCOUNTABILITY
- To adhere to all operational procedures as laid down in the operations manual
- To account for all monies received from customers when operating a cash register.
- To act on all requirements stated in the Operations manual and as dictated by the franchise owner.
- To comply with any reasonable request issued by immediate or more senior management
OUR EXPECTATIONS
You will be expected to demonstrate hard work within a fun environment where passion for excellence, hard work, honesty and determination are the norm.
You will represent the restaurant with inspiring passion, energy and knowledge, ensuring every customer has a great experience.
The company will also ask you to perform duties and tasks that are not listed within this job description which you will need to carry out as part of your role.
If you have proven Kitchen Assistant experience, and you are passionate about quality food and outstanding service, then please apply today.
Next, we’ll review your details and if successful we’ll invite you for an interview to learn more about you and your experience.
Afrikana Manchester is due to open mid-June and we expect the team to start training in 2-3 weeks ahead of the new restaurant launch.
Job Types: Full-time, Permanent
Salary: £10.50-£11.50 per hour
Benefits:
- Discounted or free food
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Application question(s):
- How do you plan to travel to and from work? Are you able to travel home safely at 1am after the restaurant closes?
Experience:
- Kitchen: 1 year (preferred)
Work Location: In person
Expected start date: 22/05/2023