Role: Sales Executive
Location: Northampton
Contract Type: 40 hours per week. Working any 5 out of 7 on a rota basis which will consist of days, evenings and weekends.
Salary: OTE £29,000-£37,000/year
(£18,600 + uncapped commission scheme)
No experience or qualifications needed, as full training will be provided!! All you need is a full valid UK driving licence, an enthusiastic attitude, be reliable and a team player – we’ll provide the rest!
To support your training, we offer an industry leading guaranteed commission payment for your first 3 months!
CarShop (part of the Sytner group) is the UK’s largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience.
In 2021 we were named Glassdoor’s #35 best company to work for in the UK.
Job Role:
Ensure the full Customer Journey is followed at all times in order to deliver a truly fantastic customer experience, act as a positive ambassador for CarShop’s Brand Beliefs.
Key Responsibilities:
Ensure the full Customer Journey is followed at all times in order to deliver a world class customer experience:
- To meet and greet customers.
- To have a discussion with the customer in order to identify and understand individual needs, including methods of payment and budget.
- Qualify the customer’s needs, wants and desires to enable the correct vehicle is selected.
- Conduct test drives with Customers, ensuring the correct process is followed in a compliant and professional manner.
- Understand the process of valuing the customer’s vehicle to give a true and accurate reflection of its condition.
- To have a conversation with the customer in order to gain a commitment to purchase a vehicle.
- To complete all documentation, sell paint protection and MOT, and ask for online review
- You will then introduce the customer to the Business Manager in a friendly, professional manner ensuring that all key details are given.
- You will need to contact existing customers to advise them around time to change in order to support with vehicle needs, in a compliant manner.
- To ensure high standards of presentation of vehicles on display.
- To Support other areas of the store as required.
What we will require from you
- A full valid UK driving licence
- A willingness to learn
- Have energy and drive
- Work well within a team as well as on own initiative
- A flexible “can do” attitude
What we can offer you.
- A friendly, modern and safe working environment
- A competitive salary and bonus structure
- Full training and continued support
- Enhanced annual leave
- A wide range of corporate discounts
- Cycle to work scheme
- Colleague assistance programme
- Long service awards
We are committed to nurturing a culture where all of our colleagues feel included and valued at work. Our principles ensure that we are an equal opportunities employer valuing the empowerment of all people.
You may also have experience of: Sales Assistant, Sales Administrator, Sales Advisor, Sales Adviser, Sales Associate, Sales representative, Customer Consultant, Retail Assistant, Retail Advisor, Retail Adviser