Job Description
Monster Group (UK) Ltd is a thriving e-commerce retailer offering a diverse range of high quality and great value products to an international market. We source all our products direct from suppliers, retail them across 80 different platforms worldwide and distribute them directly to our customers from one of our Monster distribution centres. We pride ourselves on our values; fun, respect, empowerment, and forward thinking, and live and breathe these every day. We have an exciting opportunity for a returns operative to join our fast-growing and dynamic team. You will primarily deal with customer and courier returns which will involve inspecting packaging and products, processing returns on our bespoke ordering system and refurbishing items where possible.
Daily Tasks:
- Process all incoming returns from couriers and customers and ensure they are accurately logged on our systems.
- Maintain system for second/damaged stock ensuring customer and costs are considered appropriately.
- Control accurate inventory of stock held on site.
- Ensure stock is stored, handled and transported securely in line with company procedures and health and safety guidelines.
- Accurately pick, pack and process customer orders and prepare ready for collection.
- Unload incoming deliveries and process them.
- Help to ensure the workplace and warehouse environment is maintained to a high standard of cleanliness and tidiness at all ties.
Key Skills Required:
- Excellent knowledge of stock inventory processes.
- A positive, cheerful and forward-thinking approach.
- Amazing problem solving skills.
- Brilliant IT skills.
- Experience working with Warehouse Management systems will be hugely beneficial, as is listing products on eBay.
- Hard working and reliable.
- Team work as well as initiative to work on your own.
- FLT experience/licenses beneficial too.
Monster Benefit Package Includes:
We have an abundance of brilliant benefits for our wonderful Monsters to enjoy. These include:
- Highly competitive pay with different pathways to increase your salary with performance and development in your role.
- Private Medical Care.
- Medical Cash plan.
- Long service awards - an extra days holiday for every year worked (up to 5 years).
- Birthday lie in.
- Summer and Christmas parties.
- Shop 'til you drop discounts!
- Team welcome breakfast on us.
- Monster's Monthly Wheel of Fortune.
- 20% off our product range.
- Free Parking at all sites.
- 25 days holiday plus bank holidays.
- Copious amounts of tea and coffee plus the famous orange treat bucket!
- Dress down every Friday.
Monster Benefit Package Includes: Salary is highly competitive, and we offer 20% off our range of fantastic products, an abundance of tea and coffee plus our infamous Orange Treat Bucket is there to give everyone a boost when you need it most! There is also a generous holiday allowance of 25 days plus Bank Holidays and free parking at all of our sites.
Working hours: Working days / hours will be Monday - Friday 08:30-17:00 (37.5 hrs per week with 1 hour for lunch).
We also make a donation to charity every time someone new joins the Monster family! We strive to create an exciting working environment that’s fun and full of laughter, where people can develop, learn, and grow with the company.
Job Type: Full-time
Salary: £10.42-£11.84 per hour
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Scunthorpe: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse experience: 1 year (preferred)
Work Location: In person