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We have an exciting opportunity to work in a truly unique environment at the UK’s number 1 zoo! As part of the Food and Beverage team, as a Seasonal Events Team Member you will complete all general front of house duties, working in our stunning new wedding and events space ‘The Square’.

The Role

You’ll be welcoming and seating events guests, taking orders, serving food and drinks, all while maintaining our exceptionally high standards to deliver a world class experience. The Square is part of our heritage zone and also includes our award winning gastro-pub, ‘The Oakfield’, where you will also support with events and general pub/restaurant duties when required.

The Package

You’ll be working a variety of shifts, including days and evenings for events such as weddings and corporate functions. Contract hours are a minimum of 8 per week, with full-time hours available during peak periods.

• Seasonal contract, until 3 September 2023
• Working on a rota basis, between 8 and 40 hours per week
• £10.49 per hour
• Annual leave which accrues based on hours of work
• Staff pass so you can visit the zoo during your time off, plus complimentary tickets for your friends and family
• Employee Assistance Programme (EAP)
• Free bus travel available from Chester and Ellesmere Port train stations on the X1 service

Our Requirements

• Experience of working in hospitality, ideally in a similar role
• Excellent customer service skills
• Excellent communication skills and teamwork
• Good numeracy and literacy skills to help with taking orders, reading menus and processing payments
• Cash handling experience
• Due to licencing requirements you must be aged 18 or over

Although not essential, the following would be desirable:

• Experience of delivering events such as weddings and corporate functions
• NVQ or equivalent guest care or customer service
• Basic food hygiene certificate

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?