Job Description
The attached Job Description has all the details of this role.
Managing :
· Box Office (during performance times and taking ad hoc customer calls)
· Customer Experience (Front of House face of the theatre)
· Volunteer stewards
· Building Security
· Building Integrity
Main responsibilities of the job:
· Audience safety and security first and foremost.
· Staff safety and security
· Managing the Box Office on performance days
· The security of any cash on the premises.
· Contacting the appropriate services in the event of an emergency.
· Making sure emergency exits are clear and usable.
· Building security both during and at the end of the event.
· Alarms being set appropriately at end of night.
· Keys being secured at end of night.
· Handling any complaints during event politely and fairly.
· Delegation of duties to staff as required.
· Making sure volunteer stewards have everything needed to do the job they’re assigned.
· Reporting of any issues arising to the building as quickly as possible.
· Dealing with any unforeseen issues that can be handled then and there.
· Working with Technical Manager and stage management/back of house
· Being aware of haze, strobe lighting etc and notifying customers per event.
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £12.50-£15.00 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bridport: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 5 years (preferred)
Work Location: In person
Application deadline: 01/06/2023
Reference ID: Duty Manager - Theatre / Cinema
Expected start date: 01/07/2023