Job reference number 293955
Business Partner - Knowledge Management Analyst-Chesterfield (Hybrid Working Model)
Salary Competitive
On Target Bonus Potential
25 days annual leave (plus bank holidays)
Full time
Permanent
Location This is a Hybrid Working role with a requirement to attend our Chesterfield office Tuesday and Thursday each week.
Royal Mail, Future Walk, Chesterfield, S49 1PF.
Do you want to work for one of the most recognised brands in the UK?
Be part of an organisation who are responsible for a number of global firsts?
A brand with proud tradition, innovation, and transformation?
Royal Mail are looking for a talented Business Partner Analyst to join their Business Partnering team responsible for managing improvements and changes to reports and dashboards providing the Business with key metrics and data.
About the role
You’ll partner with and build strong relationships with business stakeholders and 3rd parties for critical activities and influence decision making using data, insights, and commercial acumen.
You’ll be the point of contact for colleagues from functions across within Royal Mail to request data, insight, and critical changes to existing reports, applications, defining requirements and working with 3rd party suppliers to deliver and test requests.
You’ll exploit existing data, tools, and techniques to support executive reporting and performance management to maintain relevance to the business and end users along with supporting the on-going review of team processes and tools to drive continual improvements in standard reporting, reporting cycle times and end user functionality. Having the opportunity to explore how Alteryx and Tableau can replace existing reports/dashboards.
About You
- A proven track record of successful stakeholder management, developing & maintaining effective relationships with internal key stakeholders and third-party suppliers.
- Experience of project development phases e.g. Requirements definition, Design, Test and UAT.
- Advanced in Excel to support analysis and provision of data.
- Experience of supporting the use of dashboards and other visualisation tools.
- Have ability to explore and initiate new solutions including the use of Tableau and Alteryx.
- Your written and verbal communication skills are paramount, with ability to adjust your communication style depending on the audience.
- Translation of business requirements to support reporting and dashboard development work undertaken by third parties.
Extra Benefits
- Generous holiday entitlement of 25 days (plus bank holidays), increasing with years completed service
- Company pension scheme with competitive contribution rates
- RMG Share Schemes - partnership and matching share offer
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company sick pay
- Access to our Feeling First Class service, providing both mental and physical wellbeing support
- Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- Free & discounted RMG products - free keep safe & redirection, partner discounts
- Free stamps at Christmas
- Available only to perm employees
Your career in safe hands
At Royal Mail we value our people and we want our people to be proud to work for our businesses.
We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs.
An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.
Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate.
Next Steps
Closing Date: Tuesday 16th May 2023 Please note, this advert may close early if the appropriate number of applications has been reached.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
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