Job Description
St Helena Hospice is seeking a Warehouse/Donation Centre Assistant, on a permanent contract. The role is for a 37.5 hours per week, working on a rota basis. This is a physically demanding role and will at times require movement of stock, within our Donation Centre and at our shops. A full manual driving licence is required.
As the Donation Centre is open 7 days a week, this role will include working some weekends and Bank Holidays.
Main Duties of the Job:
The key priorities of a Warehouse Operative are:
· To undertake a range of duties as allocated by Donation Centre Manager to ensure an efficient warehousing process
· To greet customers donating to St Helena via the Donation Centre demonstrating excellent customer service to represent the organisation in a positive manner.
· Supervising and supporting volunteers working at the donation centre. Working in the designated zones (reception, sorting room etc.) and completing all duties as requested.
· All Gift Aid donations to be prioritised ,sorted, processed and distributed appropriately.
· To ensure all items once donated are moved efficiently into the correct location in the warehouse stock system.
· Ensuring all stock areas are kept clear & tidy for ease of product selection and in line with Health & Safety requirements.
On occasion you may be required to drive a St Helena Luton van to deliver and collect stock to and from our shops as well as other ad hoc collections from corporate businesses.
· To attend supervisions and meetings with Donation Centre Manager and/or Assistant Manager to ensure understanding of the role, to develop new ways of working and to give feedback and ensure open lines of communication.
· To be able to identify possible high value or collectible items which may need forwarding to our Ecommerce department or high end shops where the item would achieve a higher profit.
· To help organise and attend to janitorial duties for the Donation Centre site.
St Helena may elect to bring forward the closing date for this vacancy in the event we receive the desired volume of applications. You are therefore encouraged you to submit your application early if you wish to express an interest in this opportunity.
About us:
St Helena Hospices’ core values and behaviours will be embedded in our recruitment, our training and development review and our decision making process.
St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams. We are an ambitious organisation determined to make a difference to local people across north Essex who face incurable illness and bereavement. That means working with us is a demanding but hugely fulfilling experience.
In return we offer;
· A competitive and progressive salary.
· Group Pension Plan
· At Least 27 days Annual Leave, plus statutory Bank Holidays
· Employee Assistance and Wellbeing support
· Free on site parking
Job Types: Full-time, Permanent
Salary: £20,374.82 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
- Wellness programme
Work Location: In person
Application deadline: 02/06/2023