Job Description
Are you a people person? Do you have customer service experience, and excellent communication skills?
Could you represent our brand, and ensure an excellent customer experience at our client’s venues?
We are looking for natural communicators, problem solvers and positive attitudes to join our team.
We will elevate your natural skills, investing in a recognised training and licensing programme for you, providing you with all the knowledge you need to help support the return of our much-loved hospitality businesses.
Candidates should be able to commit to regular weekend working.
As a Door Supervisor you will be an essential part of the venue and team, maintaining a high level of customer care and safety. This is a fantastic opportunity to join a rapidly growing
The candidate must:
· Be able to build a rapport with clients and licensing officers.
· Have excellent communication and customer service skills.
· Demonstrate the ability to work on their own initiative and as part of a large team.
· Provide a 5-year checkable work history.
Key Tasks include:
· Providing a professional and friendly welcome to the venue
· Screening a person's suitability to enter the event or venue.
· Liaising with clients, customers, and colleagues
· Conducting searches for unauthorised or illegal items
· Responding to incidents within the queues or audience
· Acting as a point of customer support and handling incidents inside and outside of the venue
· Providing a security presence to ensure the safe running of the venue and enhancing the customer experience.
Job Type: Part-time
Part-time hours: 20 per week
Salary: £12.00-£13.00 per hour
Benefits:
Schedule:
- Every weekend
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Experience:
Licence/Certification:
- SIA door supervisor (required)
Work Location: In person