Job Description
Tills & Customer Services
12 hours a week, Saturday & Sunday. This position could be split into 2 roles of 6hours, a day each.
We pride ourselves on excellent customer service and on delivering an exceptional retail experience. As the ideal candidate, you will be immaculately presented, professional and friendly with a genuine interest in customer service, as well as a good eye for detail. Our customers are our main priority, so, therefore, you will be, polite and outgoing, and someone who would always put our customers first.
As a Till & Customer Service General Assistant, you will be responsible for
Key accountabilities/primary responsibilities
Engaging openly with our customers with an energetic and can-do attitude
Ensuring customers are served in a timely and polite manner
Being able to provide exemplary and friendly customer service to all our customers
Helping our customers with any queries they have and promoting the Diamond Club membership
Organising customer deliveries
Any other duties required by your Line Manager
You should be able to work on your initiative, under pressure and at a fast pace in a team or individually and have a degree of flexibility.
Who are we?
Blue Diamond Group is the 2nd largest Garden Centre Group, with 39 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfields.
As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.
If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you!
Job Types: Part-time, Permanent
Part-time hours: 12 per week
Salary: Up to £10.42 per hour
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Day shift
- Every weekend
- Overtime
- Weekends only
Ability to commute/relocate:
- Hereford: reliably commute or plan to relocate before starting work (required)
Work Location: In person