Job Description
Company Description
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for a friendly and energetic Welcome Host (Receptionist), based at an American hedge fund in Central London.
The warm welcome from our Welcome Hosts determines the first impressions guests and visitors have of the firm. They play and essential role in the front of house services at this site, with a focus on exceptional customer care at the core of everything they do!
The role of the Welcome Host is not just the meet and greet on reception but includes the delivery and operation the meeting rooms service. You must be ready and willing to diligently book and set up meeting rooms for all meeting room styles, proactively dealing with requests, and ensuring clear and effective communication with all parties involved.
Shifts: 40 hours per week, from Mon-Fri between 8am-6pm
Salary: £32,000
Qualifications
The successful candidate will be a well-presented ambassador for our client. Paying attention to the details whilst showing the ability to adapt and think outside of the box to exceed expectations wherever possible. Confidence, enthusiasm, punctuality, teamwork, and problem-solving skills are all essential traits for this position.
Previous customer service experience is essential, preferably within a high-end service environment.
Additional Information
What's in it for you?
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Competitive holiday allowance
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Pension contributions,
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Life insurance
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Enhanced annual leave
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Recommend a Friend Bonus Scheme
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Thank you voucher scheme.
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24-hour confidential helpline for employees, providing counselling & information services.
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Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
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Our Training Academy provides excellent training and development opportunities for our people.