Job Description
Role: Part Time Tour Manager
PLEASE READ ALL REQUIREMENTS BEFORE APPLYING
Other Info: As per contract & legal employment rules
Typical work activities
- Accompanying groups travelling by coach, although on specialist tours travel may be by mini-bus, coach
- Welcoming groups of holiday makers at their starting point and announcing details of travel arrangements and stop-over points
- Checking tickets and other relevant documents, seat allocations and any special requirements
- Commentating during the journey on places of interest along the route
- Communicating a range of information on itineraries, destinations and culture
- Informing passengers of arrival and departure times at each destination on the itinerary (including ensuring that all members of the group are back on the coach before departing from each stop);
- Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory
- Ensuring that the tour is running smoothly for individual members of the group
- Responding to questions and offering help with any problems that arise - ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage, etc;
- Making contact in advance with places to stay or visit to check details and arrangements
- Providing EXCELLENT Customer Service at all times
- Advising about facilities, such as sights, restaurants and shops, at each destination;
- Working as a team is a must and liaising with other Tour Managers
Mandatory Requirements
- You must have a right to work in the UK
- You must be able to work weekends and and Bank Holidays - immediately
- You must be able to work May Bank Holidays and August Bank Holidays
- You must currently be living in the UK (international applications will not be considered)
- You must be living in close proximity to Wembley
- MUST be able to speak ENGLISH with high fluency
We will only get back to successful candidates, we will not consider applications that are not residing close by.
NO SPONSORSHIPS GIVEN, NO AGENCIES
APPLY ONLY IF YOU LIVE IN A COMMUTABLE DISTANCE TO WEMBLEY, HA9 6LL
Job Type: Part-time
Salary: £100.00 per day
Schedule:
Ability to commute/relocate:
- Wembley: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Can you work all Saturday & Sundays away from Home inc Bank Holidays?
Experience:
- Customer service: 2 years (required)
Work authorisation:
- United Kingdom (preferred)
Willingness to travel:
Work Location: In person