Job Description
FTTP Network Engineer
Fibreray Ltd is seeking two experienced Network Engineers to join our team. Our company is among the limited UK-based telecommunications firms that provide a comprehensive turnkey FTTP service. We are proud of our reputation for bringing together the best planning, design, and build engineers in the UK. Our company culture is focused on developing and investing in our employees to create a high-performing team that supports our goals, values, and vision. We aspire to be among the top market leaders in Fibre Network Design and Build turnkey services.
As a Network Engineer, your primary responsibility will be to assist our clients as they transition to our fibre broadband service, providing an outstanding five-star installation experience from beginning to end. You will be involved in the installation of our FTTP network and will help customers diagnose and resolve issues while ensuring reliable connectivity, thereby ensuring an overall exceptional customer experience. Our goal is to exceed expectations and deliver exceptional service to all our customers.
Your work package includes:
- 25 days holiday excluding bank holidays
- Medium to large van and fuel card
- Private health care scheme
- Pension scheme
- Bespoke workwear
- Laptop
Main Responsibilities Include
- In this role, you will be responsible for delivering quality installations, providing technical support and prioritising the health and safety of customers, the public, and yourself in accordance with the latest guidance.
- Conducting tests and assessments to troubleshoot network problems and identify areas for improvement
- In cases where issues arise, you will take ownership of these issues and work collaboratively with the team to resolve them promptly, ensuring that documentation is created as necessary.
- Help drive improvements by delivering network build to a high standard, reporting to the site supervisor on daily performance.
- Call out and weekend working may be required.
Preferred Experience and Skills
- Experience working on a PIA network and familiar with CPO8, CP10 documentation.
- Excellent communication and reporting skills with senior management and colleagues within the team.
- Ability and confidence to work at height.
- Excellent problem solving skills.
- This role requires exceptional organisational skills and the ability to manage multiple projects and network architects while maintaining quality and service standards.
- Experience in carrying out end to end FTTP installations including splicing.
- SA001, SA002, K008, N028, N023 N027, NRSWA Unit 2 certifications are required.
- Full UK Driving License.
Job Type: Full-time
Salary: £30,000.00-£33,000.00 per year
Schedule:
Application question(s):
- Are you based in Cornwall, Uk or close?
Work Location: On the road