Job Description
About Crunch:
Crunch is a multi-award winning Software as a Service (SaaS) company born in the heart of Brighton with a brilliant team of 130, over 17,500 clients and 50,000 Crunch Chorus members. Together, we single-handedly pioneered a complete online accounting solution to empower self-employed contractors, freelancers and micro-businesses in the UK, helping them to grow their business and create the lives they want as part of a powerful community.
Now we no longer have a large office base as we embrace remote-first ways of working, the role offers you the opportunity to work remotely all the time, or a mixture of office and remote working if you would prefer this as we have some temporary office space in the Brighton & Hove area.
We have a new Bookkeeper role in our Accountancy team! This is a 6 month fixed term employment contract following the secondment of one of our existing Bookkeepers to another role at Crunch.
About the role:
Using our cloud based Crunch software, deliver a seamless and efficient monthly bookkeeping service to Crunch clients, ensuring agreed service levels are met and that clients are completely satisfied with the quality of work and service provided.
About You:
- This role is open to applicants with the right to live and work in the UK.
- Please note that we’re unable to offer sponsorship to overseas candidates.
- The usual working hours are Monday - Friday, 09:00 - 17:30.
- You need to be able to work from home in a comfortable, private and distraction free environment, with a solid internet connection (a minimum of 10-12 Mbps upload speed).
- We'll provide you with all the IT equipment you need to get set up before you start with us - so there's no need to supply your own.
- You would agree to visit our offices in the Brighton & Hove area on your first day to collect your IT equipment and attend a ‘Welcome to Crunch’ induction.
Role responsibilities:
- Complete the monthly bookkeeping for a regular portfolio of Crunch clients.
- On occasions, complete bookkeeping for other clients purchasing services on an ad-hoc basis.
- Identify potential opportunities for additional services that meet needs specific to the client.
- Allocate expenses in Crunch software in accordance with HMRC eligibility rules.
- Maintain records of time spent on individual clients using the Crunch timesheet system.
- Notify the Accountancy Management team and Senior Accountants where additional fees are required from clients, and obtain support on quotes for the work to be undertaken.
- Perform bank reconciliations using PDF files and/or CSV files uploaded into a client’s account or direct BankFeeds.
- Liaise directly with clients via email, phone and in-app chat to obtain all necessary information to complete bookkeeping activities.
- Work with Finance, Client Services and Accountancy teams to make them aware of any matter arising such as accounting adjustments needed to a client’s account.
- Provide information to clients regarding their expenses and answering general bookkeeping queries.
- Liaise with Accountancy team colleagues on advice to be provided regarding expenses.
- Achieve agreed service levels for bookkeeping services performed.
- Adhere to company policies and processes to be used for bookkeeping services at Crunch.
Role specific qualifications and experience:
Essential:
- Previous demonstrable practical bookkeeping experience for multiple small businesses.
- Excellent communication skills, levels of accuracy and attention to detail.
- High standard of literacy and numeracy.
- Knowledge of HMRC rules surrounding allowable business expenses.
- Usage of cloud based accounting software such as Sage, Xero, QuickBooks or similar.
- ‘Client facing’ service experience of providing assistance over the phone or by email.
- Intermediate Proficiency in the use of Microsoft Office or Google-Suite packages.
Desirable:
- AATBQ, ACCA-X, Institute of Certified Bookkeepers or equivalent bookkeeping qualification from an accredited training provider.
- Prior knowledge or usage of Crunch software, but full training will be given.
What you’ll get in return:
We’re very proud of our collaborative and inclusive working environment - you’ll be working as part of a fun and vibrant team, with a whole host of fantastic company benefits!
These include:
- A competitive basic annual salary of £24,324 to £27,976, dependent on experience.
- 33 days holiday a year (including bank holidays) pro rata for 6 month contract - plus an extra half day off on your birthday.
- Workplace pension scheme with Scottish Widows after 3 months.
- Life assurance (4 x salary) with Met Life after 3 months.
- Employee Assistance Programme (EAP) with Health Assured.
- Enhanced pay for parental & family leave.
- Store discounts with Crunch Perks.
- Company funded social events.
If an applicant discloses any disability or learning difficulty, we will endeavour to provide reasonable accommodation to participate in the interview(s), which are usually carried out remotely on video calls. If you consider yourself to have a disability or learning difficulty and would like to discuss additional support available, please let us know.
Crunch is committed to equal opportunities in every aspect of our company and the community, embracing and promoting a diverse and inclusive environment for our team members, those who apply to work for us and our client base, without exception.
We believe that the key to our success is our people, we value the contributions and experiences of all who make up our community. Supported by our company policies and procedures, we will take every possible step to ensure that no person will suffer direct or indirect discrimination on the grounds of ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, age, neurodiversity or disability status.
I understand that Crunch reserves the right to perform pre-employment checks using a designated third party partner on all successful applicants for roles at Crunch, (including but not limited to): Right to Work in the UK verification, DBS check, address check, employment references and UK credit checks. I will be informed of the requirement for these by Crunch in advance of these being completed.
No recruitment companies or agencies please as we’re unable to accept unsolicited CVs for our vacancies.
Job Type: Fixed term contract
Contract length: 6 months
Salary: £24,324.00-£27,976.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
Supplemental pay types:
Application question(s):
- Do you have bookkeeping experience using accountancy software?
Work authorisation:
- United Kingdom (required)
Work Location: Remote
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