Please note this is a part-time post and the salary for this position will be pro-rata.
The successful candidate will be able to provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service. You will be answering incoming calls to the sexual and reproductive health appointment line. You will be maintaining up-to-date robust patient records on NASH IT database/ system. You will resolve and dispute appointment times and/ or offer appointments.
KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB
Formal administrative/ secretarial qualification e.g. SVQ 3 or equivalent
A minimum of 2 years relevant experience in an office administration capacity. Experience of a range of software packages including Microsoft Word, Powerpoint, Outlook and Excel (incl. complex formulas).
Well-developed interpersonal skills in customer care.-
Excellent communication skills.
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Good organisational and planning skills.
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Understanding of a range of procedures and processes.
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Ability to prioritise work and work on own initiative whilst under pressure.
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Proficient I.T. skills that include a working knowledge of Microsoft packages.
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Ensuring confidentiality, diplomacy and discretion are maintained at all times.
Informal enquiries regarding the post will be welcomed by [email protected]
For queries regarding the application form or recruitment process only, please contact jennifer.hughes@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above.
Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care-experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’