Please note this may be a part-time post and the salary for this position will be pro-rata.
To provide a high-quality administrative service for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written format. You will ensure the availability of case notes at the time of patient admission, which may involve liaising with other hospitals. You will deal with telephone and face-to-face enquiries from all staff groups, patients, relatives, and carers providing information directly and prioritising queries as appropriate ensuring efficiency and effectiveness of service delivery. You will be responsible for arranging review appointments for the appropriate clinic and arranging transport to facilitate the patient journey.
KNOWLEDGE, TRAINING AND/OR EXPERIENCE REQUIRED TO DO THE JOB
Good basic education.-
Minimum of two years of administrative experience is desirable.
- Basic understanding of office procedures.
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Proficient in the use of Software systems.
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Good organisational and communication skills.
Informal enquiries regarding the post will be welcomed by [email protected]
For queries regarding the application form or recruitment process only, please contact [email protected] stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above.
Please note: we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early.
‘In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another.
- Care-experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit.’