Id Job: 3172784
Customer Service Team Leader
Thornbury Community Services (part of Acacium Group)
Hyridge, Bristol
Permanent, Full Time 40 hours a week
Monday-Friday with option to opt into a 9 day working fortnight
£28,000 - £32,000 + 5% annual bonus
Unlock your potential
Are you a personable individual with a passion for working in a people-focused environment? We have a new opportunity to join us as a Team Leader!
In this role you will manage a team of Care Coordinators who coordinate over 5,000 hours of care every week. You will be responsible for ensuring a quality service is delivered to our healthcare workers and clients, being a point of escalation and a main point of contact for key stakeholders within the business. We're looking for a motivated individual to drive success within the team, ensuring KPIs are met whilst developing structure and strategy to best deliver results.
Part of Acacium Group, Thornbury Community Services provides complex care in the community. We have an outstanding, high quality reputation of being able to stabilise highly complex packages of care quickly and with the ability to minimise risk, whilst keeping the client and their families at the centre of what we do. We offer a fantastic company culture in such a rewarding environment, where everyone works towards a common goal, all teams working collaboratively and putting our clients needs at the heart of our business!
Every day you will…
What’s in it for you?
In return for your hard work, we can offer you career development and a range of exciting company benefits including:
Join us and make a difference!
If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.
We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.
Join us and play a key part of shaping the future of society and improving people’s lives!
To thrive in this role, you must have...
Our Inclusion Commitment:
We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of_ Putting People First.__ We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities._
Location: BS13 8BX,BS13 8BX,Bristol, Bristol BS13
Location: BS13 8BX,BS13 8BX,Bristol, Bristol BS13
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year
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