Job Description
The Job:
To prepare the studio for the day; including cleaning of the studio and tattoo equipment, topping up supplies and ensuring the space is ready for our clients and artists. Upkeep of the studio throughout the working day.
Assisting with all customer enquiries, through telephone, email and face-to-face. This includes consultations and client bookings, liaising with artists to ensure the right information is passed to the client.Ensuring the client journey is the best it can be; from the moment they walk in the door to the moment they leave. Our clients are number one priority, so we want to make sure they are comfortable and happy at all times.
Taking payments and calculating artist splits.
Building good relationships with the artists. Managing diaries and pushing sales to keep all artists fully booked.
Proactively looking for any potential maintenance issues with the studio and reporting them.
Dealing with daily emails to the studio, passing any important information on to the relevant manager. Assisting the Studio Manager with any tasks as necessary.
About You:
You won't need studio experience as we will give you full training, but let us know if you have any.
You'll need to be great with people, able to deal with lots of things at once and unshakeable in a crisis. Customer service experience is a must, as our clients are the most important part of our business. You need to be easy going and happy to get stuck in with every aspect of running the studio, flexibility to cover while the Manager is on holiday will be required. You'll need to be good with numbers as you'll be handling money every day. Obviously an interest in tattoos is important, we are a company of creatives.
Please apply with a CV and Cover Letter. We really do need the cover letter too, it helps us understand who you are! The studio is open Monday to Saturday so some weekend working is required. This position is for 25 hours per week initially.
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED
PLEASE ALSO COMPLETE THE SKILLS TESTS AND THE RECORDED QUESTIONS ON APPLICATION
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £10.00-£12.00 per hour
Schedule:
Ability to commute/relocate:
- Exeter: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 04/05/2023
Reference ID: Studio assistant manager