- Work for a well established organisation
- Lots of progression for growth and support along the way
- You must be living and authorised to work in the UK to apply for this position
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Trainee Energy Manager - Permanent
Location: Bishops Stortford
Salary: £24,000-£28,000 depending on experience
Hours: 8.30-5pm
Holidays: 25 days plus bank holidays
This role would suit a graduate who has had some office experience and has completed a degree in business or similar or someone with previous account management experience.
Our client is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation.
The basic role is to review existing costs incurred through the use of gas and electricity for Landlord supplies on behalf of managing agents, to include invoice auditing, energy cost and consumption analysis and to compare this to alternative supply arrangements. Making proposals to change existing contracts and then implementing the change. The selected candidate would be expected to liaise with clients and suppliers, acting as an interface and ensuring that any queries and tasks are dealt with in a timely manner. Previous experience in an Account management/key account management role would be desirable.
This role requires good organisational, numeracy, customer service, presentation, interpersonal, time management and communicational skills. As an Energy Manager, you will be required to manage your own portfolio of clients.
Benefits:
- Salary: £24,000 - £28,000
- Annual leave: 25 days plus Bank Holidays
- Bonus incentive schemes
- Training and development
- On-site parking
- Life insurance
- Casual dress
- Company events
- Gym membership
- Company pension
- Sick pay
The Role:
- Job Location: Bishop Stortford
- Hours Per Week: 8.30 am - 5.00 pm
- Role Type: Permanent
- Reporting to: Senior Energy Manager
Responsibilities:
- Act as the initial point of contact for new and existing clients, via telephone, post and email, ensuring all requirements are acted upon as a priority, with accurate information being provided at all times.
- Liaise with suppliers to obtain quotations and resolve invoicing queries as necessary.
- Provide quotations and reports to clients in a time-bound manner.
- Maintain records, communications and tasks relating to contract end dates and projects, ensuring renewal arrangements are completed in good time.
- Arrange/request regular site visits and liaise with work colleagues and technical staff.
- Look for ways to reduce client costs for energy consumption.
- Compile client utility budgets.
- Acting as an interface between the client and internal departments, ensuring all tasks are completed in a timely manner.
- Provide support and advise to clients on their energy contracts.
- Promote the company's mission, aims and ethos at all times when liaising with potential and current clients.
- Assist in day-to-day operations of the business including administration, sales, marketing and customer service.
To Apply:
- Energy experience is advantageous
- Heat Network experience is an advantage
- Previous experience managing customer accounts would be desirable