Job Description
About Optim Facilities
Established in 1999, Optim Facilities are a small but perfectly formed facilities management company based in Holborn. We provide facilities management services to multi-tenanted commercial properties in the UK, mainly situated in central London working directly alongside our clients and commercial tenants to ensure the smooth running of the buildings.
Job Role and Duties:
This is an opportunity to join an established and growing business that has an exciting and successful future. We are looking for someone with a can do attitude and a strong eye for detail. This is a fast moving and pressured environment and we are looking for someone who will thrive on this.
This is an office based role, daily tasks will include liaison with our clients, building managers / receptionists, tenants and contractors regarding ensure smooth communication and ensure that any building FM issues are dealt with quickly and efficiently.
- Logging call outs and generating jobs for contractors via our internal system, scheduling jobs and liaising with tenants for access.
- Risk Assessment Actions - reviewing actions on risk assessments and gaining quotes for any works to remedy that are outside of the maintenance contractor's remit.
- Responsible for scheduling reactive and planned maintenance tasks with contractors, including tracking the progress of works and following up on service report sheets for any further works noted.
- Trouble shooting issues with tenants over the phone to decipher the issue they have and deducing the issue and requesting photos in order to provide a detailed description to the contractor attending.
- Procuring works over an agreed amount and comparing specifications and e-mailing the FM/PM the summary for approval
- Be customer-led by respond to queries via email calls. - Able to communicate effectively using excellent verbal and written communication skills.
- Completing and documenting site inspections and FM audits
- Property Service Documentation- Accept and validate service documentation whilst also tracking expiration dates to ensure removal and renewal
- Monitor activities of contract suppliers, SLA’s and KPI. Feeding this information back to management
Job Type: Full-time
Salary: £30,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
Schedule:
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Facilities management: 1 year (required)
Work Location: In person
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