Job Description
We are a family owned, forward-thinking company comprising of Fistral Beach Hotel and Spa, The Esplanade Hotel and Boringdon Hall Hotel and Spa. We also have the spa brand - Gaia Spa and GAIA Skincare. We recognise that our team members are as different as our hotels and value the creativity and personality that you can bring to your role.
We aim to provide our guests with an unforgettable experience, where each member of staff leaves a lasting impression on their holiday. We are committed to providing the friendliest service possible and look for team members that have a passion for service and ensure that our guests have the best experience at each of our hotels
Each employee plays a part in delivering the guest experience which is why we believe it is important to invest in our employees and offer excellent training and development opportunities. If you're ambitious and would like to see yourself climbing the ladder within a company that recognises people as their greatest asset, we want to hear from you!
Our customers have high expectations that must be exceeded, we expect all our employees to be customer focused, creating a relaxed, fun environment for everyone to enjoy, whilst maintaining high standards of professionalism.
LET US WIN YOU OVER
When you join you will have access to an array of different benefits, we know not everyone needs the same so we are always constantly evolving:
- Off peak gym and spa membership for all team member
- Staff food
- Company discounts through all hotels, spas and restaurants
- 28 days’ holiday – Plus extra holiday to celebrate your length of service, we give you 1 extra day per year for each year of service from your 5 year milestone all the way up to 15 years.
- Double pay on Christmas Day and New Years Day, Time and a half on Boxing Day
- If we like you, were sure we’ll love your friends – You will receive £25 in “Love to shop” vouchers for any recommendation who is successfully hired, it doesn’t stop there… you will also receive a further £100 in “Love to shop” vouchers when your recommended employee passes probation.
Responsibilities include:
- Create photography and videography for all brands
- Artwork creation: brochures, adverts, flyers, business cards and other marketing collateral and preparing artwork for print where necessary
- Liaise with agencies to coordinate artwork and/or assets for monthly advertising
- Will involve travel between Plymouth and Newquay properties
- Pro-actively creating ideas proposals in line with popular industry themes, in order to support the sales and marketing team in generating new business
- Ensuring all of our company visuals are consistent with the overall brands across apps, website, social, print, in house and other platforms
- Working alongside the Group Marketing Executive to support and implement the social media strategy and content plans and ensure that they are adhered to on a daily, weekly and monthly basis
- Deliver a range of social content in line with company policies, ensuring all content is on brand and in the correct tone. Ensuring that content is delivered across all channels
- Developing concepts for advertising or promotional campaigns including videos, photography and copy
- Actively seeking out and researching valuable stories from within our brand identities.
- Ensure all the companies visuals are consistent with the individual brands
- Liaise with agencies to coordinate artwork and/or assets for monthly advertising
- To maintain and enhance the reputation the hotels have
- Seek out opportunities to enhance a guest stay using social media
- All other duties as required
Our ideal candidate will have:
- Have a passion for hospitality
- A solid understanding of design, copy and web practices
- A creative mindset - you enjoy coming up with new and exciting ideas
- Photography and videography skills essential
Job Types: Full-time, Permanent
Salary: From £24,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
- Referral programme
- Sick pay
Schedule:
Work Location: In person