Job Description
FDM Group is a global professional services provider with a focus on IT, working with over 300 clients across multiple business sectors. FDM’s business model is both unique and robust, bringing people and technology together by providing training and career opportunities for people to work with our prestigious clients. With centres across the UK, Europe, North America and Asia Pacific, FDM is one the fastest growing companies in Europe and is listed in the FTSE 250.
About the role:
As a People Operations Assistant, you will be joining a team fast-paced, agile team whose focus is to deliver a first-class, seamless transactional people service. You will assist in supporting our 2500+ UK employees throughout their employee lifecycle. This is a high-volume, administrative role with particular focus on JML processes, working closely with our Vetting, Sales, Payroll and wider People Team. The role requires a high-level of flexibility and organisation to deliver a professional people function across the business.
Duties and Responsibilities:
- Deliver excellent administrative support at all stages throughout the employee lifecycle (joiners, movers/increases, leavers, parental pay/absence, department changes and other adjustments) for our trainee/consultants
- Provide administrative employee lifecycle support to Business Partners for their internal stakeholders
- Update and maintain accurate employee data on SuccessFactors, our HRIS (people system)
- Be a first point of contact for employees to answer their e-mail queries in a shared People Team Inbox, including completion of employment/tenancy/mortgage references, account assistance for people systems, absence and people policy queries
- Ensure data is accurately prepared and shared for monthly payroll activities in accordance with the payroll schedule
- Review and approve absence requests, checking these are in line with internal policy
- Support the Induction of new internal starters
- Provide support during Team Sprints to clear specific product (work) backlogs
- Support the delivery of key people team initiatives and projects
- Any adhoc support required by the wider people team
What we are looking for:
- Administrative experience in a Human Resources Team
- High attention to detail and accuracy
- Ability to maintain confidentiality
- Able to work autonomously but ask questions and request support when required
- Effective organisation skills with ability to prioritise and manage time effectively
- Customer-service focused
- Able to demonstrate initiative and identify opportunities for process improvement
- Effectively deliver a high volume of work in a fast-paced work environment
- Competence with MS Office applications - O365 (Word, Excel and Teams)
- Strong communication / relationship building skills
- Willingness to ‘make it happen’
- Committed to getting it right first time
- Evidences the importance of diversity and inclusion in the workplace
- Knows what success looks like
- Resilient to change
Desirable but not essential:
- Minimum one year of HR administrative experience
- Studying or looking to study CIPD Level 3/5
- Experience of SuccessFactors or similar HRIS
- Previous experience in an Agile environment/working with Scrum
What we Offer:
This is your opportunity to work in a highly motivated, sociable team and grow with a company that is growing internationally.
- Chance to be part of a high-growth FTSE 250 tech organisation
- Qualification and development opportunities
- Fast-track career progression UK wide or globally
- Company culture committed to diversity, inclusion and social mobility
- Hybrid working - Ability to work from home two days a week
- Central office location
- Contributory pension scheme
- Mentoring Programme
- Option to (Buy As You Earn) Share Scheme BAYE
Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Job Type: Permanent
Salary: £22,000.00-£26,000.00 per year
Benefits:
- Company pension
- Employee mentoring programme
- Work from home
Schedule:
Work Location: Hybrid remote in Leeds, LS1 4BN