Job Description
We have an exciting part time (15 hours) opportunity to be part of a growing team at Nottingham Venues.
If you have a passion for offering great customer service and have experience in a food and beverage setting, then this could be the job for you.
Set within 65 acres of lakeside grounds, close to Nottingham City Centre - Jubilee Conference Centre offers an innovative setting for events, along with all the comforts of a modern hotel.
Here contemporary interiors, natural décor, and light-filled spaces combine across 8 versatile and modern event suites with space for up to 250 guests and bustling Café Spokes.
Serving fresh food and great coffee, Spokes offers customers a choice of freshly made meals to either eat in or take away along with corporate and groups bookings.
Main purpose of the role:
Our food and beverage function within the Conference Centre is an integral part of our guest’s experience. Exceptional customer service, an intuitive approach with customers and an eye for details is therefore a must.
You will be responsible for ensuring customers have a great experience, making sure food and drinks arrive smoothly and efficiently. You will make sure that all of our guest spaces are well presented and that our customers walk away feeling that they have received a friendly, high-quality experience.
The ideal Candidate:
You will be customer focused and previous experience within the hospitality industry is desirable.
You will be:
· Passionate and motivated
· Engaging, outgoing and confident
· A self starter and work to your own initiative
· Intuitive with customer needs
· Proud of your work
· Motivated by delivering great customer service
Benefits
- 25 days Holidays plus bank holidays, or a day off in lieu if contract requires you to work. PLUS an extra days holiday for each years’ service (up to a maximum of 5 years)
- Real living wage employer
- Opportunity to be part of a contributory Pension scheme
- Free meals and refreshments when on duty
- Excellent training and development opportunities through our internal training program and support with professional qualification
- Discounts available for both yourself and friends and family in our hotels and restaurant
- Discounted membership at the University sports facilities
- Employee recognition schemes including long service awards, monthly “Top of the tree” event and Birthday celebrations
- Opportunity to earn additional payment by being a member of various employee committees
- Employee wellbeing support
- Full uniform provided
- £250 recommend a friend incentive
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Job Type: Part-time
Part-time hours: 15 per week
Salary: £10.90 per hour
Work Location: In person
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