Job Description
Day & Night Shift Customer Service Assistant - Royal Amusements - Leeds
The Position:
Our Customer Service Assistants are responsible for meeting, greeting, and providing customers with an exceptional level of service. You will be on hand to help by answering questions and demonstrating new machine products. Full Training and Staff Uniform will be provided.
Hours, Days, and Shifts:
Day & Night shift staff required. Permanent Contract of 30+ hours per week
Your Duties:
As one of our Customer Service Assistants, your day-to-day activities will involve:
- Handling cash and giving change
- Providing food and beverages to customers
- Promoting offers, events, and other bonuses in store
- Maintaining the appearance of the store
- Checking the ID of customers who look 25 and under
The Candidate:
We are looking for someone who is friendly, outgoing and able to take on a challenge. You will have a professional, customer-focused approach and a can-do attitude.
The ideal candidate would:
- Deliver excellent customer service at all times
- Create a welcoming and friendly environment for all customers
- Follow guidance and procedures
- Be well presented & professional at all times
The Company:
Royal Amusements is part of the Royal group of Gaming Centers and Bookmakers and is a renowned and established provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market with ongoing investment in the latest releases and technology. We pride ourselves on offering impeccable environments and service for customers to enjoy the experience.
We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.
Only successful applicants will be contacted. The advert will be held upon receipt of a sufficient number of applicants.
Salary: Minimum Wage
Experience:
- Customer Service: 1 year (Preferred)
Job Types: Full-time, Permanent
Salary: From £10.50 per hour
Benefits:
Flexible Language Requirement:
Schedule:
- 10 hour shift
- 8 hour shift
- Flexitime
- Night shift
Supplemental pay types:
COVID-19 considerations:
Usual Covid precautions
Work Location: In person