This role ensures our people get paid accurately and on time each month. You’ll execute all payroll input processing and reporting and perform Payroll administration such as data extraction, correlation and auditing.
You’ll also provide excellent customer service to our people regarding their Payroll queries to help guide them through situations, providing the highest levels of resolution, support and customer satisfaction and resolve or escalate Payroll queries via phone or email as required within the agreed SLAs and KPIs.
You’ll ensure agreed payroll KPIs and SLAs are met and delivered with a continuous improvement mind-set and propose process improvement ideas which can reduce time, improve accuracy or enhance controls.
In addition, you’ll:
Resolve queries from third parties e.g. Earnings enquiries and work closely with HR and Managers to ensure complete adherence to processes and collaborative working.-
Proactively manage adhoc processes and projects as and when required and support others within the team and work collectively when needed.
-
Develop knowledge of William Hill’s SAP SuccessFactors system and maintain well-organised and effective filing systems, databases, and operating procedures.
-
Support and manage Auto-Enrolment & Re-enrolment process and administer our Company sick pay scheme as well as maternity, paternity, court orders, P46’s, p45 input.
What we’d love to see from you:
Experience of working in Payroll with an understanding of Auto-Enrolment and the workings and rules that go with it.
You’ll have operated a payroll with a Company Sick Pay Scheme and have extensive knowledge of Statutory Payments and how they are calculated.
Experience of working with SAP payroll systems is desirable as are good Excel Skills
You’ll have excellent attention to detail with good communication skills both written and verbal with the ability to listen and connect with the customer.
You’ll also enjoy learning new systems and processes, be analytical with experience working with a Time & Attendance system.
What we offer
Our benefits package is competitive and offers a range of options. In addition to the standard 25 days holiday, you'll get an extra day off for your birthday. If you're looking for long term career development, our global business is the ideal place to establish yourself and make an impact.
We offer a balanced approach to office and home working - now and for the long term future. We know that not everyone is the same, many people have embraced the home working whilst others can't wait to get back. Therefore, we are offering our employees the opportunity to work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and catch up!
Our central Leeds office is also easy to reach, and surrounded by great places to shop, eat and socialise. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies - there are also five universities right on our doorstep. And away from work, we’re close to the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley.