Job Description
We're looking for a Grocery Shopping Co-ordinator to assist in ensuring every customer order runs as smoothly as possible, from the second a customer place an order on our website, to the moment their shopping is delivered.
Responsibilities
- Working via our ecommerce platform, you’ll process and fulfill customer orders, plan shopping activties, liasie with shoppers as well as stores.
- Assist in ensuring that all orders dropped at the warehouse are accurate
- Following up on out-of-stock items
- Provide online customer service via email, mobile and WhatsApp
Experience and Requirements
- Awareness of ecommerce platoform such as shopify, Amazon or ebay.
- Experience in shopping online from UK grocery stores.
Proficient in the use of Microsoft and google docs
- A keen attention to detail and passion for great customer service.
- Willing to learn and operate new technology
Job Type: Freelance
Pay: £10.50-£11.00 per hour
Benefits:
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have experience of selling on shopify, amazon, ebay or any other ecommerce platform?
- Do you have a laptop?
- Will you be willing to commute to our Brentwood location once or twice a week?
- Do you drive and have a car?
Work Location: Hybrid remote in Romford