Job Description
We are looking for a Regional Maintenance Technician to join the Maintenance Team supporting our shops South of Milton Keynes in the surrounding area, including; Luton, Bedford, Stevenage, St Albans, Hitchin area.
Regional Maintenance Technician (RMT)
In this role, you will be responsible for reporting, managing and overseeing all maintenance and compliance testing for the bookshops in a regional area, with the support of the Area Supervisor and approved sub-contractor list and a central head office team.
You will act as a local RMT within the area taking on additional responsibility supporting the Area Maintenance Manager as required.
Your responsibilities will include:
- Maintenance for the bookshops and other shops in the surrounding area, circa 15+ stores
- Work closely with shop teams to identify maintenance issues, log jobs with the Service Desk and Computer Aided Facilities Management (CAFM) system
- Complete monthly compliance Planned Preventative Maintenance (PPM) and reactive tasks based on competence and skillset, drawing on sub-contractor support where appropriate
- Reporting on performance of sub-contracted works.
- Ensure that all instructions and records are completed and returned to the Service Desk, and all Compliance Certificates returned to RMS / Site Log Book records are updated and maintained all in accordance with standard company practices.
- Manage a ‘live’ reactive job list for each store, ensuring all jobs are completed within agreed timescales
- Audit the stores on a regular basis to ensure all compliance testing and Planned Preventative Maintenance (PPM) visits are up to date, identifying any reactive tasks that need attending to.
- Ensure all maintenance consumables are available and arrange replenishment to ensure agreed stock levels are maintained
- Ensure that an accurate Site Log Book record of all works remains on site/CAFM System for the store/line managers information and approval
- Undertake on-site diagnostic analysis and report on what further resource may be required
- Undertake a visual condition inspection of all installed equipment / assets and building fabric and report on any items that may jeopardise reliability
- Carry out general maintenance, good housekeeping practices to ensure that the life expectancy of all installed equipment is maximised.
- Participate in Health & Safety Codes of safe working and other environmental issues to ensure total compliance with Waterstones Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a safe working environment.
- Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the store and Service Desk with the progress of all outstanding works
- Make recommendations to the Area Supervisor on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery etc.
- Look for ways to continually enhance the operation of the site
- Supporting team members as required, including travel but not frequent to other stores
- Support AMM with complex/ technical tasks
- Assistance on any project work
What we are looking for:
- Multi skilled technician with a broad skill base (electrician preferred with 17th /18th edition)
- Experience working on other Facilities Management contracts
- Previous retail experience preferred
- A good understand of building maintenance and statutory testing regimes
- Reasonable level of proficiency in Microsoft Office Suite
You should also have the following:
- Ability to work independently and as part of a team
- Ability to juggle conflicting priorities
- Ability to explain complex issues and technical concepts to non-technical audiences
- Calm and professional approach
- Must be able to problem solve easily
- Friendly and approachable nature with great communication skills
- Time management skills
- Ability to work from instruction and make decisions as needed with minimal supervision
In return you will be working with a driven & friendly team and will receive excellent staff discount. If you have the required experience, please do get in touch and apply.
Job Types: Full-time, Permanent
Salary: £30,000.00-£33,920.00 per year
Benefits:
- Employee discount
- Sick pay
Schedule:
Work Location: On the road