You will provide an administration service to contribute effectively to support the Home Detention Curfew process and provide support to the wider Administration team within HMP Greenock.
Responsibilities
Provision of an effective and efficient general administration service, ensuring electronic and paper based communications and documentation are actioned appropriately and, where necessary, passed to the relevant third party for ongoing action.
Provide advice and guidance to staff, managers and partners on HDC assessment process, timescales and scheme requirements.
Generation and maintenance, of prisoner specific documentation to administer the Home Detention Curfew (HDC) process from identification of eligibility to completion.
Required to handle confidential information and follow correct administrative protocols and procedures whilst maintaining an appropriate level of record keeping/ filing to ensure secure storage and maintenance of data.
As part of a multi-functional team you will be required to provide ad hoc assistance to other administration team members as directed by your line manager, commensurate with role and level within the organisation
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
Minimum of 2 National 5 Awards (or equivalent) including English, Maths or Arithmetic or relevant administration experience. (Essential)
Knowledge, Skills and Experience Requirements
An understanding of general administrative duties within a busy office setting and an outline of what skills you will bring to the role. (Essential)
Competent in the use of Microsoft packages including Excel, Word, and Outlook. (Essential)
Behaviour Requirements
Relationships & Collaboration
Solve Problems & Make Decisions