Job Description
Farro is looking for well seasoned hospitality professionals, with great energy, who enjoy people and making them feel looked after. Pouring exceptional coffee under pressure is integral to the role as is ensuring a great customer experience, in line with our existing high standards and attention to detail.
There is a part time role available. Candidates should have at least two years experience in a busy, speciality coffee setting (ideally independent coffee shops, big chain experience won't be relevant unfortunately).
We work a 4 day week, but are open 6 days a week (Tuesday-Sunday) so you would need to be available across those days.
The role responsibilities
- Pouring coffee to a consistently high standard
- Running the POS system (square) taking orders and packaging them.
- Communicating products, how they're made, the processes involved and how they taste to customers
- upholding a high level of cleanliness throughout service in all areas of the bakery, including the cleaning down of machines, working areas and public spaces
- Responsible for stock supply including the communication of re-ordering supplies
- Opening and closing duties for FOH at the bakery
About you
To be successful in this role, these are some of the things that matter:
- extensive specialty coffee knowledge including all brewing techniques
- an acute eye with meticulous attention to detail with an ability to identify anomalies and mistakes
- The ability to recognise the opportunity to improve customer service
- exceptional customer facing skills
- highly organised and efficient whilst working under pressure
- A daily can-do attitude and commitment to a great service.
What you can expect from us.
We are a small team, where everyone is massively valued, not only for their individual skills but for their ability to work together as a team to deliver a great, consistent, customer experience at Farro. We believe in trying to create a positive culture of work/life balance at the bakery and to this effect we all work a 4 day week, have 6 weeks annual leave and try to accommodate peoples varying commitments outside of work. This is a place, where we hope, people can grow, learn new skills and feel supported in whatever their career trajectory is.
We also offer employee perks such as pastry on shift, as much coffee as you can handle, team tastings, very generous staff discounts and we're working on more supplier outings alongside external employee training.
Level 2 food safety and allergen course included in the onboarding process. with the potential further down the line for first aid course qualifications.
Job Type: Full-time
Salary: £12.50 per hour
Benefits:
Schedule:
- Day shift
- Weekend availability
Work Location: In person
Application deadline: 24/06/2023
Reference ID: Barista (part time)
Expected start date: 10/07/2023