Summary
We are looking for a self-motivated, organised and detailed-oriented individual to join our team as a Communications Intern who will assist the Head of Communications for Europe and the Middle East to develop and implement internal and external communications strategies and action plans across the region.
Key Responsibilities
Internal Communications
§ Assist the Head of Communications for Europe (excl. France & Germany) and the Middle East in the delivery of internal projects for the heads of teams, business lines, support functions to understand their requirements and manage their expectations depending on the project
§ Coordinate with local and regional stakeholders to collect and create content for regional internal newsletter (InsideNews Europe), intranet (InsideLive), and various market collaterals (staff email, short videos, etc)
§ Conduct quarterly analysis (surveys/focus groups) on regional newsletter viewership and suggest ways to improve
§ Assist in developing yearly editorial calendar to ensure constant content flow
§ Organise local/regional internal events such as staff town halls, meeting with management series, lunch & learn series
§ Complete KPI reporting file & other reporting documents on a regular basis
§ Enhance internal communications by using Bank approved multi-media tools: Evenium, CAnnect, Interview, DAM, Streamlike, Massmail, etc.
§ Ensure content relevance for regional InsideLive pages and local Mocca site, provide training and troubleshooting to users when needed
§ Coordinate with Headquarters on story publication via various internal communication channels including but not limited to InsideLive, 60 seconds, CIB snapdeals, etc…
Prepare and distribute internal communications such as staff appointments, message from management, events invitation
External
§ Events Management
Coordinate closely with regional offices/business lines/support functions to understand their requirements and manage their expectations for events to be organised
o Prepare action plan, including cost, budget and timeline setting
o Organise external CACIB events:
§ Write and submit briefs to external venues/agencies when looking for venues
§ Liaise with third party providers if required
§ Draft budgets for approved
§ Negotiate where possible on price
§ Be diligent with contracts and ensure all details are covered and signed off by management
§ Design event website and manage registration using CACIB’s online registration platform
§ Provide regular status report to relevant stakeholders, including delegate registration status
§ Ensure all logistics are organised timely and all stakeholders are kept informed
§ Maintain regional events calendar and report regularly
§ Assist in content collection and creation for social media publication, including corporate website (ca-cib.com), LinkedIn and Twitter.
§ Assist Business Lines on benchmarking and/or marketing campaign