Job Description
Croydon Deputy Manager Permanent contract.
We are looking for a Deputy Manager permanent contract (40 hours) - Croydon store.
Location
Unit 1093 - 1094, Whitgift Center, Whitgift Street, Croydon CR0 1TJ
Salary: Starting from £25,000 per year.
Availability: Must be fully flexible over 7 days and be able to work 5 out of 7 days each week. This will include working some regular days at weekends.
Benefits: Include employee discount, company pension, casual dress
Purpose of the role: To support the Store Manager in leading the team to deliver the key performance indicators for all aspects of the store, including sales targets, costs, stock loss and customer service, delivered in line with the standards required by Flying Tiger. Deputise for the Store Manager as required.
Main responsibilities
- Supporting the leadership of the store team to motivate them to deliver the store targets and excellent customer service
- Daily and weekly communications to the team when the Store Manager is not on duty to drive the delivery of the targets and a high level of customer experience
- Support the delivery of monthly plans to drive sales, including up-sales and cross sales opportunities and share with the store team
- Ensure the opening and closing procedures are complied with and manage any alarm calls in line with the store procedures
- Development of ideas to market the store, driving foot fall and sales
- Support the Store Manager in people management activities including recruitment, induction, training and apply policies as required including disciplinary and grievance in line with level of authority as defined by Flying Tiger
- In the absence of the Store Manager create monthly rotas accordingly to the store budget and ensure they are communicated 2 weeks in advance
- Daily cash management in line with the company procedures
- Support the Store Manager of stock ordering taking into account the market trends and seasonality
- Oversee the replenishing and maintaining of stock in the back office and shop floor
- Support the Store Manager in training and development for staff to ensure they reach their full potential
- Maintain the timesheet to ensure staff are paid correctly
- Organise the merchandise to match store trends and in line with the visual merchandising standards
- Delegate tasks to other members of the store team to ensure timely completion
- Ensure the health, safety and welfare of all staff
- Implement company safety policy within your area of control.
Required experience
- To have a minimum of 1years’ experience at assistant store manager level within a high-volume retail environment
- Good level of commercial acumen
- Experience of managing people
Other specific requirements
- To be energetic with an outgoing personality
- Excellent communication skills
- Visually and commercially aware
- Aptitude for learning / developing
- Excellent people and communication skills with ability to deal with people and problems effectively and with ease
- Have a keen eye for visual merchandising
- Have good problem-solving skills
- Be able to effectively manage your time and the teams time
Job Type: Full-time
Salary: From £25,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person