Job Profile:
Vista has revolutionized and modernized the private aviation experience with a vision to ensure seamless travel with maximum efficiency. Our Sales team is looking for a Scandaniavian language speaking Sales Consultant to join them in London.
Over the past two decades, we have invented asset-light flying solutions by giving clients access to a global fleet while paying only for the hours they need. International in every sense with an established presence in the world’s most dynamic and connected cities: 187 countries flown to, 360+ group fleet plus 2,100+ alliance jets, 6 operation hubs and over 20 offices worldwide.
The Sales Teams' are at the forefront of ensuring simplicity, reliability and excellence is in everything we do.
Your Responsibilities:
Managing the activity chain from lead generation to end of pre-sale process:
- Continuously building prospect lists by initiating phone discussions and establishing relationships;
-
Conducting phone based research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
-
Conducting secondary research to develop databases, mailing lists, through local business, industry and social event publications;
-
Setting up face-to-face meetings for the Sales Vice Presidents with qualified prospects;
-
Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
-
Handling incoming enquiries by prospective customers and stakeholders;
-
Providing weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished, direct mailing documentation;
-
Ensuring that the database is accurate and up-to-date at all times – including updating information after sales meetings and periodically scanning for incomplete information;
-
Supporting the Sales Vice Presidents to investigate lost sales opportunities to learn and avoid such re-occurrences.
- Preparing tailored proposals for the Sales Vice Presidents, according to client preference.
Marketing:
-
Collaborating with the Marketing team to tailor brand communication to prospects and clients in your designated region;
-
Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone.
Managing and developing assigned accounts:
- Securing the proper introduction of Member Services to our ever expanding list of corporate customers to enhance direct customer / corporate contacts;
- Maintain continued customer contact post-sale to ensure efficient and effective account management; conduct bi-annual reviews with customers and be readily available for ad hoc queries or feedback;
- Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion.
Required Skills, Qualifications, and Experience:
- Additional Scandinavian language is essential including (Danish, Swedish, Norwegian, Icelandic & Faroese)
-
An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level;
-
Demonstrates outstanding service and customer oriented behaviour;
- High levels of tenacity and resilience;
- Strong financial and business acumen; ideally, with some prior exposure to negotiation;
- Computer literate with proficiency in MS Office Applications;
- Prior experience in private aviation would be of benefit but not essential.