Job Description
Job description
Name of organisation : ASICS Europe B.V.
Department : AEB Retail Department
Job title : Sales Associate
Version : 1
1. Job purpose
· To support the store management in meeting or exceeding store sales target
· To work with the store management to achieve brand standard in customer service and selling, product presentation and merchandising
2. Position in the organisation
· Reports directly to: Store manager
· In his absence, replaces: Sales Specialist
3. Result fields
Result field 1. To support the store management in meeting or exceeding store sales target
· Initiate contact with the customer in the store and help the customer feel welcome.
· Ensure all cash handling is accurate, while facilitating a superior checkout experience
Result field 2. To work with the store management to achieve brand standard in customer service and selling
· Drive the selling efforts and customer relationships by providing exceptional customer service and selling techniques.
· Assess the needs of the customer and provide the appropriate level of service and product expertise.
· Use effective communication skills to build and maintain customer relationships
Result field 3. To work with the store management to achieve brand standard in product presentation and merchandising
· Ensuring all visual standards are followed, daily restock is completed and adequate size runs are represented per brand standards.
· Manage back of house operations and share in the cleaning duties of the store where required.
· You will be responsible for assisting in other store functions as needed.
· If necessary, performs other work when asked.
4. Authority
According to limits of authority.
5. Communication
Internal: The contacts that are required to perform the described position, a.o. employees from the Retail department and relevant subsidiaries
External: The contacts that are required to perform the described position, a.o. suppliers
6. Job requirements
Knowledge and experience
· Must have or be pursuing a High School diploma or GED.
· Previous retail experience preferred.
Personal qualities/skills
· Excellent skills needed in communication (written & oral), teamwork, flexibility, pro-activeness, stress resistance.
· Physical requirements include twisting, bending, reaching, climbing a ladder and standing for extended periods of time.
· Able to accomplish multiple tasks in a fast-paced environment.
· Able to perform basic math functions.
Job Types: Part-time, Permanent
Part-time hours: 12 per week
Benefits:
- Casual dress
- Company pension
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus
Experience:
- Customer service: 1 year (preferred)
Work Location: In person