We're driven by a mission to make digital payments accessible to everyone, everywhere. With our innovative payment solutions, we empower businesses of all sizes to access new markets and connect with more customers. Our clients include some of the world's most innovative companies, such as Ant Group, PayPal, and Stripe, who depend on PPRO to accelerate their growth.
We take pride in our diversity, which comprises over 65 nationalities spread across 11 global locations, and while there are over 550 of us, we’re all united by a shared a passion for building – whether that’s trusted relationships with our customers, or next generation products that make payments simpler, faster, and more secure for everyone.
At PPRO, we believe that everyone can make a difference. We encourage our team members to seize opportunities to maximize their impact, adopt a growth mindset, build trust with each other and our customers, and drive change across the industry. We’re just at the start of our journey to become the leading payments technology provider globally – and that’s where you come in.
The Purpose:
As Risk Transformation- & Reporting Specialist you will be responsible for reviewing transactions and other aspects of customer activities to detect any suspicious pattern, conduct investigations, and rapidly escalate them to prevent possible fraud/money laundering attempts. You will also take an active part in defining the requirements, implementation, and improvement of internal procedures to make systems and processes fraud-proof.
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Handle Fraud- & Risk Reporting by reviewing the relevant metrics.
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Create- & provide Reports based on internal KPIs and procedures
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Maintain the Risk Reporting Portfolio
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Provide input to the maintenance/updates of the departmental Tools and Procedures.
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Effectively communicate with internal and external stakeholders
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Initiate and assume responsibility for ad hoc project work within the department
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Create Monitoring Models
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Work closely with the Team Leader and Department Head to make sure standards are met and suggest improvements
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Performing other duties as reasonably required for the operational efficiency, responsibilities, and goals
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Writing a comprehensive analysis of the Customer activity to support the disposition to close a case or escalate for further action.
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Document and report the investigation findings and prepare case files for review
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Experience working with Excel, SQL, Google BigQuery, Google Colab, and Google Apps Script.
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Minimum of 3-5 years of work experience in the field of Risk & Compliance (advantageous), Finance, E-Commerce, or related.
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Detail-oriented with demonstrated analytical, numerical, and critical thinking skills.
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Commercial awareness and ability to understand broader business issues.
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Self-motivated, organized and results-oriented personality, who is extremely reliable.
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Excellent time- and self-management skills and the ability to work in a collaborative agile environment, as well as independently.
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Fluent in English.
What's in it for you ?:
Hybrid working - We offer flexible working, so you can strike the right balance between office and home working. In addition to our 25-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including a medical insurance (BUPA health care plan), a pension plan through Now Pensions and a travel insurance.
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
Professional and personal development - We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role.
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
Our HQ office on Chancery Lane, is a short walk from Holborn, Farringdon and Covent Garden so if you’re a foodie there’s plenty nearby. The office is befitting a tech business and is set up for cross team collaboration. Critically there’s also a sun-terrace, and a well-stocked fridge.