Effective engagement is key in helping us protect and improve our environment. Working with government, local authorities, business, specialist groups and local communities, we are committed to promoting equality and inclusion in all we do, making the environment a better place for people and wildlife.
As a Customer & Engagement officer you will be at the heart of this work and can expect to be involved in the following:
- Giving the Environment Agency a clear voice and message, protecting and enhancing our reputation.
- Consulting with communities on the environmental impacts of industry, business and infrastructure projects
- Assisting advisors on engagement plans and advising internal teams on techniques, influencing engagement where necessary and advocating for early and timely engagement
- Supporting the customer officers in delivering quality response to freedom of information requests.
This role is extremely varied and will draw upon your full range of skills and experience. There are also opportunities to get involved with incident response as a Category One Responder. We have a flexible range of roles to volunteer for with all the training you need.
Incident response remains a top priority for the Environment Agency. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.