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Engineering Technical Lead

Location: South West + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full-Time (37.5 hours per week Mon-Fri)

• Hybrid

Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

What You'll Do
The Technical Lead is responsible for day-to-day effective running of operations and fault activity. Also responsible for the workflow management in order to ensure that all the BAU routines & project tasks have been completed within the deadlines. There will also be an opportunity to stand in for the Manager as and when required. For projects, Technical Lead (PTL) will work with the Programmes & Projects team, Engineering Team, Customers and third-party contractors to prepare ready for installation, commissioning and integration of products and services.

• 
  Analyse Design Documentation by use of technical knowledge and skills to interpret into an agreed deliverable solution working to HLD and LLD requirements.
• Peer review documentation and method statements, and input to network designs
• First Line support for installation Activities on site and provide progress reports to the Vodafone Project Manager (if applicable).
• Provide support for product Trials and Proof of Concepts which includes documented processes with Technical Information and Product feedback to allow/Justify Project deployment.
• Completion of Installation Quality Reports or Installation Tick Sheets.
• Periodic site visits during install phase (New Builds) to check progress/quality of works and H&S monitoring.
• Ensure site completion documentation is issued (test doc's, QA audits etc)

Who You Are

• Cisco certification or relevant technical skills
• Previous data network background with experience of large-scale networks and related WAN/LAN technologies including, but not limited to TCP/IP, BGP, and OSPF. Telephony, Legacy Telecoms and IP Data LAN/WAN/MAN etc.
• Great Interpersonal skills with the ability to communicate effectively with customers and suppliers
• Understanding of security implications and application.
• Able to demonstrate understanding of enterprise network tools.
• Ability to use Microsoft Offices packages to a good level (Inc. Excel, Word, Outlook, PowerPoint and Visio
• Good Working Knowledge of standard Vodafone Operating Procedures

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.