Job Ref: CG9182
Branch: DoubleTree by Hilton - Queensferry Crossing
Location: DoubleTree by Hilton - Queensferry Crossing, Dunfermline
Salary/Benefits: National Minimum Wage + Gratuities + Cairn Staff Rate + Other Benefits!
Contract type: Casual
Hours: Full Time
Shift pattern: Casual contract with opportunity to work up to 40 hours a week - Shifts inlcude breakfast, late closes and weekends.
Hours per week: Variable
Posted date: 25/05/2023
Closing date: 27/06/2023
Working with us provides great benefits, including:
- Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
- 50% off Food Beverage at all our Hotels FB Venues
- Spa Discounts at our venues with a Spa
- Retail, Cinema Leisure Discounts
- Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
- Monthly ‘Star of the Month’ Awards
- Long-service Awards, that start after 1 year of service
- ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
- Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
About the role…
Memories of a special food beverage experience come from many places. The sights, sounds, scents and, importantly, service. Within this role you'll welcome our guests, be responsible for delivering top quality excellent customer service, ensuring all food and drinks products are presented to the highest possible standard, providing individualised attention to all guests.
About you…
- You'll have a passion for customer service, with your own unique flare, and a ‘can-do' attitude
- Ability to remain calm and work under pressure
- High standards of cleanliness with a smart professional appearance
- Proactive and organised, flexible Adaptable to complete routine and non-routine tasks
- Good numeracy and literacy skills
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
The Doubletree by Hilton Edinburgh – Queensferry Crossing has been newly refurbished to the highest standards, with sleek, modern interiors throughout. The hotel offers stunning panoramic views over the Forth River with close proximity to Edinburgh.
Benefits:
Hilton Staff Rate Friends and Family Scheme
Free Parking
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Cairn Academy' Training Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)