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Catalog Specialist I - Dutch

Job Description

Basic qualifications

• Dutch at B2 or C1 level
• Fully-functional oral and written communication skills in English, upper-intermediate (B2) or Advanced level (C1)
• Strong working knowledge of basic computer business applications such as MS Word, MS Excel and MS Outlook

• Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
• Make logical decisions while performing audit tasks even when information is ambiguous.
• Approve or reject audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
• Use authoritative sources/external websites to validate catalog data when needed.
• Thoroughly check product details to ensure accuracy and completeness of the data.
• Provide feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Work with project teams to write and test new SOPs for new audit and data quality management tasks.
• Must be flexible to meet business requirements & work with high priority/visibility English content for other geographies like US, UK, etc.
• No extensive spoken/written communication in Italian on a regular basis. Should be competent to independently communicate both written/spoken with stakeholders/clients, if required.
• Job role requires you to work from Amazon Corporate office location in person
• Job role does not involve core translation on regular basis, however business requirements may engage short text translation activities on a need basis.
• Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, Alcohol, tobacco, weapons and other potentially offensive products.

• Familiarity with online retail (e-commerce) and product catalog information
• University graduate
• Ability to work in a high volume environment on daily basis
• Ability to make logical decisions while performing tasks even when provided information is ambiguous
• Ability to work quickly, decisively, and independently
• Ability to take initiative to identify and solve problems
• Proven track record in a fast-paced, multitasking environment
• Strong background in web search and familiarity with various ways used for searching for information
• Good data analysis skills and great attention to detail

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