Job Description
Hanwha Vision Europe (formerly Hanwha Techwin Europe)
Sales & Logistics Coordinator
Job Purpose:
To provide administration support for the sales & logistics
team. To liaise with client base to ensure an excellent level of customer service is achieved at all times.
Key Objectives and Responsibilities:
To provide a high level of telephone based and electronic e-mail support in relation
to all client administration
To process all sales orders in an accurate and timely manner
To manage all invoicing processes accurately and within set time frames
To administer all stock returns to third party warehouse
Managing queries in relation to order status
Track all customer orders to final delivery point
Effective liaison with warehouse regarding delivery schedule / priority shipments
Accurate and timely reporting on all despatching anomalies, working in conjunction
with the warehouse team
Build and maintain professional relationships with key contacts (internal and external)
Assist the operations and logistics team leader in all “ad hoc” projects as required
Plan and manage workloads adhering to all company SLA’s
Provide backup to colleagues within the sales admin team
Daily filing / general office housekeeping
To display an alignment with company values including passion, integrity, honesty
and respect
Other ad hoc duties as requested by Head of SCM & Service
Experience & Qualification Requirements:
Educated to Graduate level (Or A-Level education with a minimum of 2 years
administrative working experience)
Intermediate & Advanced Microsoft Office skills, including Excel
SAP experience would be beneficial, but training can be provided
English language essential, European language desirable
Ability to communicate on all levels in a clear and concise manner both verbally and
electronically
Ability to work within tight deadlines and schedules
Location:
The jobholder is required to be located at Hanwha Techwin Europe Ltd, Heriot House, Heriot
Road, Chertsey, Surrey, KT16 9DT – Our normal office hours are 09:00 – 17:00, Monday to
Friday, but the jobholder may be required to work outside of these hours as and when
required to meet business needs. The role may also include travel outside of the UK from time
to time.
This job description indicates the general nature and level of work performed within this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required. You will also be expected to undertake duties
which may not be listed on this job description as directed by your line manager which will
be deemed as reasonable within the scope of the role.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Gym membership
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Chertsey: reliably commute or plan to relocate before starting work (required)
Education:
- Certificate of Higher Education (preferred)
Experience:
- Administrative: 2 years (required)
- Customer service: 2 years (preferred)
- ERP systems: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Chertsey
Reference ID: HVEJune2023