Job Description
The UK’s Leading British Spa Brand ELEMIS are seeking a passionate Skincare Specialist & Account Manager to manage a small team in the running of the Counter within Boot's by driving sales of treatments and products. Leading by example in delivering first class customer service.
Beautiful Benefits:
· Basic salary of £26,000
· Excellent commission
· Auto enrolment pension – 1% employer and employee
· 70% discount on products
· Discount at day-spa (dependent on days)
· Full training programme on all products, treatments, and company standards
Responsibilities:
· Pro-actively drive sales ensuring that personal and counter targets are met/ exceeded
· Raise awareness of the brand and educate clients in the product and treatment range
· Participate fully in promotional/PR activity ensuring the success of the promotion and/or event
· Ensure products and treatments prescribed are appropriate to clients’ needs
· Assess and collate weekly/monthly sales figures and analysis of business, and report to key staff
· Ensure the team are aware of their figures and targets and how the account is trading
· Prepare rotas on a monthly basis ensuring the counter is sufficiently covered at all times
· Maintain the site to the highest standards of cleanliness, hygiene and presentation
· Ensure that customer service is of the highest standard and handle any client complaints
· Manage, support and develop a team continuously monitoring and assessing performance
· Ensure that a complete stock check is carried out on a weekly/ fortnightly basis
Requirements
· NVQ 2 Beauty Therapy qualification
· Experience within a similar retail/store role and industry
· Experience supervising a small team
· Proven sales record of meeting/exceeding targets
· Previous experience working with a professional skincare brand advantageous
Job Types: Full-time, Permanent
Salary: £26,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Store discount
Schedule:
Supplemental pay types:
Licence/Certification:
- NVQ Beauty Therapy Level 3 or equivalent (required)
Work Location: In person
Reference ID: LKAMCG0106