Job title: Student Administration Officer
Department: Registry
Contract Type: Permanent
Salary: Grade 6 - £32834.82 - £39213.82 per annum including London Allowance
Location: Bloomsbury, London
Hours: 35 hours per week
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
About the department
Registry sits within the Student and Academic Services Directorate alongside Academic Services, Access, Participation, and Student Success, Careers, Student Advice and Wellbeing, and Student Experience, Engagement and Retention.
The Registry is responsible for the central elements of student administration for the School, with specialist teams including Assessment and Progression, Curriculum and Quality Assurance, Fees and Funding, Student Records, Student Strategic Initiatives, and Visa Compliance.
About the Role
Student Administration Officers will be the first point of contact for the delivery of a professional service to students and staff. They will have a comprehensive understanding of School policies and procedures and broader HE issues.
They will be responsible for processing student enrolment changes and funding applications for all SOAS programmes (including UG, PGT and PGR, both on campus and online/flexible learning, and those delivered via partnership and validation arrangements), ensuring the accuracy of the student record and of tuition fee invoicing.
They will be able to work across all areas of the team’s work while being able to specialise in particular areas which might include categories of student (e.g. online, transnational, research) or of activity (relating to fees, funding, enrolment, etc.).
All members of staff are required to be aware of the SOAS environment and to be active in communicating and cooperating with other staff and departments; this includes assisting with other tasks as required. They need to be prepared to work in accordance with the equality and diversity plan, comply with health, safety, and safeguarding rules and abide by all guidelines, procedures and policies.
It is the responsibility of all members of staff to contribute to the financial resilience and the environmental sustainability of SOAS by working to the best of their ability, contributing to staff meetings and working groups, and making a commitment to supporting and ‘living’ our values
Please complete the online application form and upload your CV and a supporting statement.
Closing date: 15th June 2023
Interviews to be held : TBC
Completed applications must be received by 23:59 on the closing date to be considered.
Further information
If you have any questions or require any assistance with regard to the application process, please contact [email protected]
'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'
For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice.
We would particularly welcome applications from candidates from working class, first generation Higher Education, the Global South, Black, Asian or other minority ethnic and underrepresented groups. All appointment decisions will be made on merit, following a fair and competitive process.