About Surgery Hero
Surgery Hero is a digital clinic that helps people prepare for and recover from surgery at home. Our mission is to help 100 million people have successful surgery.
Our experienced team combines clinical science with consumer tech, having worked for organisations such as the NHS, Huma, Spotify, and Uber. We’re live across the UK and currently working towards a successful US launch. Come join us if you want to be a part of a business that is growing fast and changing the way people experience healthcare.
About the role
We’re looking for ambitious healthcare professionals to join our team of health coaches. As a member of the team, you will be supporting and empowering members along their surgical journey through to recovery.
The successful candidate should have an excellent grounding across all areas of health and wellness including exercise, diet & nutrition, sleep, and relaxation.
What you’ll be doing
Provide 1-to-1 health coaching to Surgery Hero members on a weekly basis through message-based chat and phone/video calls
Deliver teaching in our Group Learning webinars
Collaborate with our product team to discover and build the best health coaching service
Assist with the training and development of new members of the coaching team
What you’ll bring
At least 2 years of professional experience working in a patient-facing role (applications from all medical, nursing and allied health professionals welcome)
Very strong communication skills, both written and verbal
A passion for personalised care that recognises the whole person, and views good health as more than just the absence of disease
A compassionate and empathetic approach to dealing with people
A strong commitment to data security and privacy
A comfortability with technology
Ability to work from home remotely (i.e. confidential workspace and good internet connection)
Nice to have
A health coaching qualification from a recognised trainer
Experience delivering behavioural support (e.g. addiction support, weight loss coaching)
Benefits at Surgery Hero
Work remotely across the UK. If you are London based you can take advantage of our London office (in a RunwayEast) to collaborate with your team in a flexible, hybrid working week.
Get a real stake in the company with a healthy options package
24 days of annual leave (plus all bank holidays)
Pension scheme
Summer and winter company-wide get-togethers
Learning and development support to help you grow in your role