Job Ref: THW5599
Branch: Langdale Chase
Location: Langdale Chase, Windermere
Salary/Benefits: Competitive Salary with an excellent benefits package and monthly gratuities
Contract type: Permanent
Hours: Full Time
Shift pattern: Includes evenings and weekends
Hours per week: Full and Part Time Hours Available
Posted date: 24/05/2023
Closing date: 07/07/2023
Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, is currently undergoing a full significant refurbishment of the hotel, ready for re-opening in Autumn 2023.
We are now looking to appoint Food Beverage Team Members reporting to the Restaurant Manager to deliver a five-star standard service to our guests and ensure the delivering of the highest levels of guest experience, providing warm hospitality and impeccable service. We are looking for this role to start mid September 2023.
Your day to day;
- Providing a high level of warm and knowledgeable hospitality at all times to all guests
- Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the food service period
- Working closely with the kitchen team throughout the food service regarding menu items, speciality menus and special requests
- Preparation of the department including laying tables, vacuuming carpets, sweeping floors, polishing cutlery, preparing condiments and garnishes, and preparing coffee
- Ensuring the department is set and closed down as per service requirements
- Providing effective communication with the reception and reservation teams, ensuring guest requirements are met
Who are we looking for?
You will have worked previously in a similar role and will ideally have worked in a high quality Four-Star or Five-Star hotel, or fine dining restaurant.
You will have a genuine passion for the food and drink industry. You will have exemplary guest service skills, good interpersonal skills, be warm and friendly and have the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.
In return, we are offering a rewarding role with scope for career progression along with;
- A competitive salary, negotiable dependent on experience
- Staff live-in accommodation is available
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Enhanced maternity and paternity pay
- Health cash plan with access to discounted perks and high street discounts
- Long service awards, including free meals and free stays with your friends or family
- Employee Assistance Programme
- Discounted accommodation, food, and drink in our beautiful properties
- Pension and Life assurance
- Bespoke training programmes accessible to all
- Apprenticeships available
- An engaging supportive work environment
Langdale Chase is a truly magnificent hotel with panoramic views of Lake Windermere.
Set in 6 acres of stunning gardens this 29-bedroomed hotel really is the ideal place to stay, so guest experience is key to our hard-working team.
It is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.