Job Description
Union City Sales Consultant – Mobility and Accessibility Products
Position Overview:
The Sales Consultant is an outside sales, Business-to-Consumer, member of the Sales team and works with all members of the organization to sell and provide our customers with home accessibility solutions. They are responsible for a professional approach and representation of the company and uses their sales and product knowledge to insure a positive outcome for clients and their families.
A qualified Sales Consultant must have relationship building skills and an understanding of the potential challenges that our customers face with mobility and accessibility in the home and be able to conduct an in- depth needs analysis for the customer. The sales consultant will make recommendations and present solutions with purchase options. In addition, the sales consultant must set expectations for the customer regarding timing, installation and warranties, service agreements and other product lifecycle information. They will coordinate the purchase, work with scheduling, collect orders, and collaborate with other team members to drive a 5-star customer experience.
Essential Job Functions:
- Meet with Clients and their families daily at pre-scheduled appointments (3 per day on average).
- Conduct a needs assessment of the home and discuss recommendations that will enable the residential customer to safely and effectively navigate activities of daily living (ADLs), such as entering and leaving the home, moving from one level to another in the home, utilization of bathrooms, bedrooms and other areas where movement can cause a fall.
- Present solutions to residential customers and demonstrate how these life changing solutions can be installed in the home.
- Utilize tools and measurement protocols to determine feasibility of products.
- Produce an estimate and proposal for customers.
- Provide solutions to cost and other barriers by assisting in purchase options, financing, and rental options.
- Complete documentation for new clients and work with the operations team to ensure appropriate paperwork to set up for installation.
- Respond to client questions and concerns; assess Client needs, status, and tolerance issues, troubleshoot, and make recommendations as indicated or requested.
- Determine eligibility for any assistance.
Requirements:
- Road Warrior – This is an on-the-road job. A clean driving record and ability to travel throughout your assigned region is essential.
- Must be able to work in a CRM software system.
- Business-to-Consumer, Home equipment Sales experience required.
- Time Management, Ethical Business Practices, Professional & Empathetic Demeanor
Total Rewards:
- Base Salary of $75,000 - $80,000 plus commission
- Comprehensive Medical, Dental, Vision, Life and Disability Insurance.
- 401(k) Savings Plan & Paid Time off for Illness, Holidays & Vacation.
- Company Car and on-the-job training.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Cell phone reimbursement
- Company car
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
Experience:
- ADLs: 1 year (Required)
- equipment sales: 3 years (Required)
- outside business to consumer sales: 3 years (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
Work Location: On the road