Job Description
Food and Beverage Manager
Location: Holiday Inn, Ellesmere Port
Contract: 40 Hours
Salary: Competitive
What you’ll be doing!
As Food & Beverage Manager, you will take hands on control of all F&B service within our hotel. Main areas would be within Open Lobby areas, where delivering the brand standards, exceptional service and a warm friendly environment will be key to the success. Weddings and Events will also be a key part of the role and good organisational skills, a strong presence and imagination will be required.
Managing and nurturing the team, getting the best from them and motivating them to exceed our guests expectations will ensure that performance levels are met.
This is a role where you will be the face of the operation and will be the point of contact for guests and staff alike, a job for a person who loves being around people.
Who You’ll Be working for!
Founded in 1995 Centre Island is a people focused company who value their employees as their greatest asset. Our Ellesmere Port Holiday Inn stands proudly on the banks of the Shropshire Union canal located on our very own island surrounded by lock gates, bridges and canals. Our hotel is only eight miles from Chester's historic city centre. Easy motorway access puts Liverpool and Manchester less than 30 minutes' drive away.
Our hotel has 83 rooms providing a simple yet modern service. That’s where you come in! At the Holiday Inn we look for people who are welcoming, optimistic, and fun and smart; people who can focus on providing a proactive and personal service that brings smiles to our guest’s faces.
Our Values
At Centre Island we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
· Act with INTEGRITY and CARE
· ENGAGED with customers and colleagues alike
· Have PASSION and take OWNERSHIP in everything they do
· Strive to be CREATIVE to continuously improve
What we offer you!
· 28 Days Holiday pro-rated increasing to 33 days after your 5th year of Service
· Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
· In house rewards and recognition program
· Long Service Awards…
· Uniform provided
· Career progression opportunities
Job Profile
Main Duties and Responsibilities:
· Leading the customer service experience
· Effective forecasting and budgeting supported by rostering and timesheets
· Performance management of all Food & Beverage team members – Including reviews
· Delivery of Brand Standards
· Be supportive and approachable
· Training and development of team members
· Support other departments to create cohesion between all areas
· Ensure all targets and metrics are achieved
· Upholding food hygiene standards within food service areas
· Effective communication with day time operational team and support team.
· Supporting the development of multi-skilled Open Lobby Team Members
Additional duties & responsibilities may be required in this role.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
Schedule:
Work Location: In person
Reference ID: Food and Beverage Manager