Job Description
Job description
Lister House Surgery
Recall and Screening Administrator Job Description and Person Specification
Job Title
Recall and Screening Administrator
Line Manager
QOF and Recalls Lead
Hours Per Week
37.5 hours per week
Job Summary
- Run assigned recalls following agreed procedures.
- Add data to patient records, including data quality checks and screening outcomes.
- Book post-natal, baby checks and baby immunisation appointments.
- Work closely with the Recall Supervisor and team to ensure all tasks and duties are actioned in a timely manner.
Primary Responsibilities
The following are the core responsibilities of the Administrator post.
There may be on occasions, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
- Run assigned recalls to invite patients in for their relevant appointment / review, using patients preferred method of communication where possible, following the recall timetable and set protocols.
- Run NHS Health checks via the Censura system and follow up non-attenders.
- Book appointments for post-natal, childhood immunisations and baby checks, following the practice policy and booking targets.
- Make telephone calls to follow up appointments and queries
- Monitor cancer screening DNA’s and take appropriate follow up actions, if required.
- Assist with booking patients who are overdue their smear, into Hub or practice clinics.
- Be an active member of the cancer awareness team, assisting with displays across all sites.
- Update patient records to ensure an accurate summary is produced, including updating recalls, immunisation history and screening results.
- Liaise with colleagues from other teams with regards to advice and support with coding.
- Monitor individual and group tasks and take appropriate actions.
- To scan patient correspondence to the computer clinical system and index to the correctly identified patient record.
- Take professional pride in the quality of your work and contribute to a positive and supportive team.
- Undertake internal or external training relevant to your role.
Secondary Responsibilities
In addition to the primary responsibilities, the Administrator may be requested to:
- To attend and contribute to staff meetings and development meetings constructively.
The person specification for this role is:
Person Specification – Recall and Screening Administrator
Qualifications
Essential
Qualified to GCSE standard or NVQ equivalent
Experience
Desirable
Previous GP Surgery / NHS administrative experience
Clinical System - SystmOne (TPP)
Experience in a busy office environment
Skills
Essential
Excellent keyboard and computer skills
Able to work in a changing environment
Highly organised and able to follow protocols accurately and efficiently
A good working knowledge of Microsoft Office Products and the ability to use email / internet
Excellent communication skills
Personal Qualities
Essential
Able to work without supervision
A keen attention to detail
Interpersonal skills
Problem solving skills
Methodical with a proactive mindset
Understanding confidentiality in the workplace
Benefits:
- Excellent Pension Scheme
- Free on Site Parking
- Generous Holidays - 27 days on commencement increasing over time, (plus 8 statutory days) per annum
- Company Sick Pay after 6 months probationary period
- Access to NHS Blue Light Discount Scheme
- Development Opportunities
Please note we ask all successful candidates to pay for their DBS check and this will be reimbursed upon completion of probationary period.
Job Types: Full-time, Permanent
Salary: £10.50 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
Work Location: In person
Application deadline: 30 June 2023
Job Types: Full-time, Permanent
Salary: £20,532.48 per year
Ability to commute/relocate:
- Derby, DE73 6SW: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 30/06/2023