Job Description
About us
We're Tempo Tea Bar, the coolest spot on the block to get your bubble tea fix! We're all about fun, flavour, and picture-perfect drinks. We craft high-quality, innovative bubble teas that tickle the tastebuds and feed your Instagram game. Our dream? To make every sip a party, and every visit a blast. We're all about developing and growing our people, so if you love to learn and try new things then you'll fit right in!
Our work environment includes:
- Regular team building events
- Access to lots of learning materials on management, marketing, mindset etc
- Growth opportunities
- Casual work attire
We’re on the hunt for a Team Leader – a.k.a. a bubble tea superstar! You'll be the beating heart of our store operations, keeping things smooth, snappy, and supercharged with the Tempo Tea Bar vibe. You'll be our maestro of customer service, sales dynamo, and the spark that ignites a fun and friendly atmosphere for our team and customers.
Your Day-to-Day:
- Run the daily store hustle, keeping it on point with Tempo Tea Bar's excellent customer service.
- Lead the team like a rockstar, handling hiring, training, scheduling, and performance vibes.
- Be the customer service hero, resolving any hiccups swiftly and professionally.
- Boost sales and profits by hyping up Tempo Tea Bar's delicious drinks and offerings.
- Work with our marketing team to launch awesome strategies/promotions/collabs/events.
- Keep an eye on inventory and manage orders to keep the store well-stocked.
- Maintain a clean, safe, and awesome store ambiance.
- Manage the store budget and keep a check on store expenditures.
- Juggle any additional admin tasks that pop up.
- Create and star in our tik tok videos for our page is a must!
You've Got:
- Experience being in a leadership role in retail or hospitality.
- A solid grasp of business savvy, including budgeting, sales, and inventory management.
- Killer customer service and communication skills.
- Creativity and confidence in using Tik Tok
- Leadership skills to inspire and motivate our team.
- An ambassador for the Tempo Tea Bar brand and our products.
- Flexible availability, including weekends.
- The ability to juggle a fast-paced environment and multitask like a pro.
- A basic understanding of marketing magic.
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (preferred)
- Store management: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person