Job Description
Here at GXO we are looking for an Operation Support Manager to join us at our site in Croydon on our Drink Logistics' contract.
You’ll manage a shift of circa 15 colleagues, with the overall responsibility of ensuring that the shifts are resourced adequately, interacting with our customer, overseeing multiple areas of our operation and all aspects of people management. You will be working a rotational shift pattern of 06:00-14:00, 14:00-22:00 & 22:00-06:00, working any 5 from 7 days.
Pay, benefits and more:
We are offering a salary of up to £35,000 and in addition, annual leave will be 33 days per year inclusive of Bank Holidays, as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other perks.
What you’ll do on a typical day:
- Working in a complex fast-moving environment, you will be responsible for the overall operational performance on shift ensuring effective use of resource and management of staff, so customer service and volume is not compromised
- Support in the management of stock integrity and investigate all discrepancies, using root cause analysis to identify and then remedy all areas of improvement
- With a passion for developing others, you will lead and motivate the team, to ensure you meet set KPIs, whilst providing support and guidance to your team
- You will exceed operational targets and lead continuous improvement initiatives at site whilst championing all things health and safety
- You will work closely with our customer developing positive working relationships and responding to any customer requests or queries in a timely manner
What you need to succeed at GXO
- Previous management and team building experience, ideally from working in a similar fast moving and customer focused environment
- An understanding of continuous improvement tools and health and safety
- Strong PC skills with good knowledge of creating and maintaining spreadsheets, you will need to interpret data on a daily basis.
- Effective numeracy and literary skills with excellent communication
- Knowledge of Warehouse Management Systems (SAP) would be an advantage
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
Job Types: Full-time, Permanent
Salary: £35,000.00 per year
Work Location: In person