At
Jet2.com and
Jet2holidays we are all
Customer Helpers responsible for creating memories and ensuring our customers
Have a Lovely Holiday.
Based at
Newcastle Airport and reporting to the
Ground Operations Training Supervisor, the
Ground Operations Trainer will be
responsible for providing classroom
training,
support and
coaching to
Front of House colleagues in order to ensure they are working and operating in accordance with our
safety culture and
brand philosophy.
You will
identify and
analyse individual
training and
development needs, making recommendations in line with the
Leadership Framework. You will be responsible for the
delivery of
coaching and
support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the
design and
development of initial and
recurrent training for all front of house Teams to support them to achieve the highest
performance standards.
The successful candidate will already be demonstrating
Role Model behaviours. You will also have some
experience of
coaching and/or
training delivery, either on an individual basis or in a classroom environment. As a subject matter expert, you will be able to share your
knowledge as well as be able to
engage and
influence others. You will be
passionate about
training and
developing others and be able to engage with the Front of House Teams.
What Can We Offer You?
We offer our valued colleagues a range of benefits including: -
-
Generous Discretionary Profit Share Scheme
-
Annual pay review
-
Free Car Parking
-
Free Uniform
-
Contributory pension scheme
-
3 x Salary Life Assurance
-
34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
-
Option to buy and sell annual leave
-
Cycle to Work Scheme
-
Career progression opportunities
-
Access to Mental Health First Aiders
-
Employee Assistance Programme including professional counselling
-
Colleague discounts on Jet2holidays and Jet2.com flights
-
Recommend a Friend scheme (£250 for successful referrals)
-
Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with
Jet2.com and
Jet2holidays!!