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Community Administrative Assistant

Job Description

• Work within the Clinical Support Team to provide a comprehensive clerical support service
• Responsibility for data entry and maintenance of database systems.
• Assists in the organisation of workload management - word processing, distributing and filing etc.
• Liaison with clinical and admin staff both within and outside the department.
• Contact with patients and other relevant external agencies & extensive contact with GP's patients and other relevant external agencies.
• Liaison with staff both within and outside the department, contact with GPs patients, families and other relevant external agencies.
• Responsibility for providing and receiving complex/sensitive information requiring tact, empathy and diplomacy.
• Respond to a high volume of external/internal enquires via personal, written and telephone queries.
• Responsibility for implementing instructions involving liaison with patients, families, hospitals, GPs and other agencies in connection to patients and their care.
• Excellent communication skills required.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

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