Job Description
An exciting 24 month fixed term opportunity has arisen to join our existing Alcohol Care Team as a Band 4 Recovery Navigator.
The Recovery Navigator will be an integral member of the Alcohol Care Team, which provides a programme of interventions and connecting individuals into other services and settings for service users with alcohol misuse issues in a hospital environment
The post holder will deliver and contribute to the development of an innovative recovery programme which will offer a range of support to address what matters to the client e.g. housing, benefits, welfare etc. This challenging role will involve delivering practical, bespoke interventions both in person and through a wide network of partner agencies that support people away from substance misuse and violence and towards a safer, healthier, and more productive lifestyle
previous applicants need not apply
- Utilise a multi-agency approach to improve the outcomes and life chances for adults experiencing multiple problems including drugs and alcohol dependency and reduce the impact upon emergency services and local communities.
- Form strong professional relationships with the emergency department team and work closely with them to identify patients who may benefit from the Navigator service.
- Responsible for engaging new individuals onto the service by working closely in partnership with treatment and recovery providers and with the recovery community.
- Support service users through community outreach; build strong trusting and respectful relationships that enable them to regain independence and control over their decisions.
- Connect service users to existing community support (of their choice) and support as necessary to maximise engagement
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.
- Actively research and network with other relevant organisations working in the local area. To build personal and strong partnerships with them, ensuring Navigator is able to offer as diverse sign posting options as possible, such as housing support, welfare support, social care etc. so we are addressing those social determinants of health which often are the basics to put in place before we can then address complex misuse issues.
- Actively participate in staff meetings, session evaluations, supervision/reviews and planning sessions, and to participate in Navigators development by feeding back to Line manager and governance groups on the needs of the service user group and the on-going development of the service.
- Assist in maintaining good working relations with Navigators stakeholders, project partners and with other agencies and to represent Recovery/Social Navigators at external meetings and in the media as required.
- With guidance and support from the organisation undertake continuous professional development, through attendance at courses and other educational activities, relevant to the role.
- To work as a member of the wider team and assist as required across all the organisations projects (this will be minimal).
- Engage and recruit Navigator volunteers who may have been previous service users who have recovered and are able to offer peer support for new clients.
- To assist the team in ensuring that all CGL Navigator and NHS policies and procedures are followed, including Health and Safety, Child Protection and Equal Opportunities. To report any concerns to the Line Manager.
- Responsible for managing a caseload of individual patients who are not engaging in the community but continue to come to hospital.
- Provide case finding activities rather than waiting for referrals by identifying groups of people for whom alcohol and drug misuse are causing most harm.
- To develop therapeutic relationships with clients
- Attempt to maintain contact with clients even when engagement is difficult to find ways to work with a person rather than a cessation of support.